9v777 Terms and Conditions

1 Definitions and Interpretation

The meanings of the following terms used in these Terms are described below:

• "Platform" — refers to the 9v777 website and all related services, mobile versions and applications.
• "User" or "You" — any person who has registered on or is using the platform.
• "Account" — a user's registered personal profile on the platform.
• "Wager" or "Bet" — money placed to participate in any game or sports event.
• "Bonus" — any promotional offer, free credit or reward provided by the platform.
• "Wagering Requirement" — the obligation to place bets a specified number of times before withdrawing bonus funds.
• "Terms" — refers to this complete terms and conditions document.

2 Eligibility and Age Requirement

To use the 9v777 platform, you must meet the following eligibility conditions:

• You must be at least 21 years of age or older.
• You must be legally capable of using this type of online entertainment service.
• You must not access the platform from any restricted region.
• You are creating the account on your own behalf, not on behalf of anyone else.

If it is later proven that you were under 21 years of age, your account will be immediately closed and all transactions will be considered void.

3 Account Registration

To create a valid account on 9v777, the following rules must be followed:

3.1 Registration Process

• Each user may open only one account. Opening multiple accounts is strictly prohibited.
• All information provided at registration — name, date of birth, mobile number — must be accurate and truthful.
• 9v777 reserves the right to cancel accounts where false information has been provided.
• You are required to use a strong password when creating your account.

3.2 KYC Verification

For security purposes, 9v777 may at any time request the following documents to verify a user's identity:

• A photo of a National Identity Card (NID) or passport.
• A recent bank statement or proof of mobile banking transactions.
• Proof of address (utility bill or similar document).

4 Account Security

It is your responsibility to ensure the security of your account. Please follow the guidelines below:

• Never share your login credentials — username and password — with any third party.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Change your password regularly and do not use easily guessable passwords.
• If you log in from a public or shared device, always log out after use.

9v777 will not be held responsible for any unauthorized activity carried out from an account, unless it can be proven that such activity resulted from a fault on our part.

5 Deposits and Withdrawals

5.1 Deposit

The following payment methods are available for depositing funds into 9v777:

• bKash, Nagad, Rocket, Upay and bank transfer.
• The minimum deposit amount is ৳300 (for each method).
• The deposit process is generally instant.

5.2 Withdrawal

The following rules apply to withdrawals:

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Withdrawal funds will only be returned to the same payment method used to make the deposit.
• Large withdrawals may be held if KYC verification has not been completed.

5.3 Transaction Fees

9v777 currently does not charge any deposit or withdrawal fees. However, your mobile banking provider or bank may apply their own charges, for which 9v777 is not responsible.

6 Bonuses and Promotions

9v777 offers various types of bonuses and promotional offers. These offers have their own terms, which are generally stated alongside the offer.

6.1 Welcome Bonus

• New members will receive a 100% bonus of up to ৳10,000 on their first deposit.
• A 25x wagering requirement applies to the use of the bonus.
• The bonus amount cannot be withdrawn before the wagering requirement is met.
• If the conditions are not met within the specified time after accepting the bonus, the bonus will be cancelled.

6.2 VIP Program

The 9v777 VIP program has three tiers:

• Bronze: Up to 0.3% cashback per week.
• Silver: Up to 0.5% cashback per week.
• Gold: Up to 0.8% cashback per week.

Through consistent play, you will have the opportunity to advance to a higher tier.

6.3 General Bonus Terms

• A bonus offer may be claimed only once per user, per household, per address or per device.
• If bonus abuse or fraud is found, the bonus will be cancelled and the account suspended.
• 9v777 reserves the right to modify or cancel any promotion without a specific reason.

7 Betting Rules

The following general rules apply to placing bets on 9v777:

• Once confirmed, no bet can be changed or cancelled.
• Bets accepted incorrectly due to a technical error will be considered void.
• Odds on the website during live betting may not always reflect the latest information, so there may be a slight delay.
• The server records of 9v777 will be considered final in determining the outcome of any game.
• Placing bets by dishonest means or using software is prohibited and will result in account closure.

7.1 Sports Betting

For betting on cricket (including BPL, IPL, T20 World Cup), football, kabaddi and other sports, the specific rules for each event will be displayed alongside that event.

7.2 Casino Games

All casino games, including slot machines, live casino and fishing games, have their own rules, which are displayed when the game is launched.

8 Prohibited Conduct

The following conduct is strictly prohibited on the 9v777 platform:

• Creating multiple accounts or using another person's account.
• Using multiple identities for the purpose of bonus abuse.
• Using automated software, bots or hacking tools.
• Using the platform for money laundering or illegal financial activity.
• Engaging in fraudulent collusion with other users.
• Attempting to compromise the security of the platform.
• Registering an identity with false or misleading information.

9 Account Suspension and Closure

9.1 Account Closure by 9v777

9v777 may suspend or close any account in the following circumstances:

• Violation of these Terms and Conditions.
• Evidence of providing false information.
• Suspicious financial activity.
• Any activity mentioned in the Prohibited Conduct section.
• Remaining inactive for a long period (more than 12 months).

9.2 Voluntary Account Closure by the User

You may request to close your account at any time via our live chat or email. It is your responsibility to withdraw any eligible balance before the account is closed.

10 Limitation of Liability

9v777 is not liable for the following:

• Any loss of a bet or game due to internet disconnection.
• Delays caused by third-party failures (payment gateways, mobile networks).
• Loss resulting from the user's own negligence or breach of account security.
• Temporary service interruptions due to unforeseen technical errors.
• Financial losses arising from gambling — this is entirely the user's own responsibility.

9v777 is an entertainment platform. Gambling always carries financial risk. Always spend only the amount you can afford to lose.

11 Privacy Policy

Please read our Privacy Policy for details on how your personal information is collected, used, and protected.

In brief, we use your information:

• For account management and service delivery.
• For fraud prevention and security.
• For compliance with legal obligations.
• We do not sell it to third parties for marketing purposes.

We keep your information secure using SSL encryption technology.

12 Responsible Gaming

9v777 believes that gambling is entertainment, not an addiction. We are firmly committed to responsible gaming.

Use the following features to keep yourself protected:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Session Limit: Set a time limit on how long you play each day.
• Self-Exclusion: Temporarily close your account for a set period of time.
• Reality Check: Receive reminders of your total spending at regular intervals.

Visit our Responsible Gaming page for more information. If you feel that gambling is affecting your daily life, please contact support.

13 Changes to Terms and Conditions

9v777 reserves the right to change, amend, or update these Terms and Conditions at any time. If any changes are made:

• The "Last Updated" date on this page will be changed.
• For significant changes, you will be notified via email or through the platform.
• If you continue to use the platform after the changes, you will be considered to have accepted the new Terms and Conditions.

Therefore, it is recommended that you visit this page regularly.

14 Applicable Law

These Terms and Conditions will be interpreted in accordance with the principles of international commercial law. Any disputes will first be attempted to be resolved through negotiation.

The user acknowledges that it is their own responsibility to comply with the laws of their own country or region regarding online gambling. 9v777 does not provide any legal advice in this regard.

15 Contact

If you have any questions, complaints, or suggestions regarding these Terms and Conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali
• Payment Support: 9:00 AM — 11:00 PM (BST)

We take all complaints and questions seriously and try to respond promptly.